Book Direct and Enjoy Exclusive Privileges
   

 
PRIVILEGE

Early check-in

Settle in sooner, subject to availability.

Room upgrade

Complimentary upgrade to the next category.

Flexible cancellation

A flexible policy for added peace of mind.

Best available rate

Best rates guaranteed when you book directly.


Unlock exclusive benefits available only when you book through our official website.
 

Property Exclusive Book Direct Benefits

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Polo Floatel, Calcutta

Enhance your stay with a complimentary 30-minute boat ride on the Ganges, included once per stay for bookings of 3 nights or more, daily between 11 AM and 6 PM.

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Polo Resort, Cherrapunji

Celebrate your stay with a complimentary bottle of Meghalaya wine, offered once per stay on bookings of eligible premium suites and villas, available throughout your stay.

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Polo Towers, Shillong

Enhance your stay with The Abode of Clouds Package — 2 Nights/3 Days in a Premier Room with welcome drinks, breakfast, evening High Tea, and 15% off spa and laundry.

Terms and Conditions

Effective for bookings made directly through polohotelsandresorts.com
 

GENERAL TERMS

  • Privileges apply only to bookings made through the official Polo Hotels and Resorts website.
  • Early check-in and room category upgrade are subject to availability at the time of arrival and cannot be guaranteed in advance.
  • Room upgrade is limited to the next available category and excludes suites and villas unless stated otherwise.
  • Flexible cancellation terms follow the rate plan selected at the time of booking. Please review the specific policy shown at checkout.
  • Best Available Rate applies only to direct bookings and is compared against the same room category, dates, and occupancy on other channels.
  • These privileges cannot be combined with other ongoing offers, corporate rates, group bookings, or third-party promotional codes unless explicitly stated.
  • Polo Hotels and Resorts reserves the right to modify, withdraw, or amend these privileges at its discretion, without prior notice.
  • All rates are subject to applicable taxes.

POLO FLOATEL, CALCUTTA

  • A complimentary 30-minute boat ride on the Ganges (Applicable only for guests staying 3 nights or more)
  • Limited to one ride per stay, per booking 
  • Available daily between 11:00 AM and 6:00 PM, subject to weather and river conditions.
  • Subject to safety guidelines and capacity limits and may be withdrawn without notice in the interest of guest safety.
  • Not redeemable for cash and not transferable to other dates or guests**

POLO RESORT, CHERRAPUNJI

  • Complimentary bottle of Meghalaya wine
  • Limited to one bottle per stay, per booking, and applies only to the room categories: Waterfall Pool Suite, Waterfall Deck Suite, Misty Mountain Villa, Bungalow with Private Pool, Sky Pool Villa, and Presidential Sky Pool Villa.
  • Guests must be of legal drinking age as per applicable state law. Valid identification may be requested.
  • Subject to local excise regulations in Meghalaya and product availability.
  • Not redeemable for cash and not transferable to other room categories or stays.
     

CONTACT

For questions regarding these terms, please write to sales@hotelpolotowers.com or call +91 99 8670 2889.

T&C

More than
a stay, it is an experience.

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