- Playlist
- Guide
- Recipe
- Letter
- A Day at Chapter - Upper Shillong
- Cassette Kitchen & Lounge
- A wedding at Chapter Upper Shillong — a 5,000 sq ft lawn
- Seventeen rooms and a water palace nobody's found yet.
- When to come to Chapter
- Cherry blossoms, migratory birds and April when nobody's looking
- What "By Polo" means
- Why Chapters are small on purpose?
- How on earth do we get to Chapter?
- Kids, dogs and mothers-in-law at Chapter
- A founders' offsite at Chapter
- Take over the whole of Chapter
- A wedding at Chapter Lakeside
What "By Polo" means? And when to book Chapter instead of Polo?
SAME PEDIGREE
Polo Hotels Group gave the Northeast its first luxury hotels — thirty years and counting, since Polo Towers opened in Shillong in 1991. Chapter is the house's loud, well-dressed cousin. Same pedigree, different volume.
The same people, the same kitchens' standards, the same thirty years of knowing how the hills, the lake and the roads behave. "Upscale is not expensive wallpaper. It is good decisions." That is the whole design philosophy, and it's the family's, not just Chapter's.
DIFFERENT VOLUME
Polo is where you go when the trip is the point and the hotel is the base — a conference in Shillong, a family week in Cherrapunji, a wedding for four hundred in Agartala, a night on the river in Kolkata. It is upper-upscale and it knows how to be quiet.
Chapter is where you go when the hotel is the point. Seventeen rooms. A bar with no clock. A lawn that becomes a dance floor. The place comes first, and the place is loud.

So Which One..?
Book Polo if: the group is large, the occasion is formal, the meeting has a projector, or you want a hotel that gets out of the way.
Book Chapter if: the guest list fits in seventeen rooms, you'd like to take the whole place, the music matters, or the mother-in-law needs the best view in the house.
Book both if: the wedding is at Chapter and the four hundred day-guests need rooms in town. We do this. Ask.
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MORE FROM THE JOURNAL.
We thought you might like to know…
Is Chapter a Polo hotel?
It is a Polo Hotels Group brand — "Chapter by Polo"
Do Polo Benefits apply at Chapter?
Ask when you book; we'll tell you what applies.
Which is more expensive?
Different things. Write with dates and we'll quote both honestly.
Kids? Dogs?
Yes and yes. Children get hot chocolate; dogs get the run of the lawns.
Tell us the dates. We'll tell you which side of the lake to wake up on.
Anything else you might want to know?
Write to us.sales@hotelpolotowers.com
Call Us: +91 99 8670 2889.














